Night Auditor

2 months ago


Phoenix, Arizona, United States Marriott Phoenix Airport Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Marriott Phoenix Airport. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional guest service.

Key Responsibilities
  • Financial Management: Post room charges and taxes to guest accounts, process guest charges vouchers and credit card vouchers, and transfer charges and deposits to master accounts.
  • Guest Service: Respond to guest needs, special requests, and complaints, and alert the appropriate manager as needed.
  • Revenue Management: Monitor room revenues, occupancy percentages, and other front office statistics, and prepare a summary of cash, check, and credit card activities.
  • Auditing and Balancing: Verify all account postings and balances, check figures, postings, and documents for accuracy, and balance the day's charges, making corrections as necessary.
  • Operational Support: Run end of day process in property management software (PMS), understand principles of auditing, balancing, and closing out accounts, and know how to operate PMS, typewriters, and other front office equipment's.
Requirements
  • 2 years of hotel experience, preferably in front desk or revenue auditing.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.
Benefits
  • Competitive wage.
  • Health and dental insurance.
  • Company-paid life insurance.
  • Short-term and long-term disability insurance.
  • Vision insurance.
  • Critical illness insurance.
  • Accidental insurance.
  • 401(k) and company match.
  • Paid time off (PTO).
  • Free hotel rooms and hotel discounts.

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