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Store Manager

2 months ago

Greenville South Carolina, United States Express Full time
About Express

Express is a leading Direct-to-Consumer platform operating in the United States. Our mission is to provide high-quality products and exceptional customer experiences, empowering individuals to express themselves with confidence.

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our retail team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Talent Development
    • Attract, develop, and retain top talent
    • Support a positive store culture and encourage teamwork
    • Coach and develop store associates to achieve sales potential and customer experience
  • Customer Experience
    • Lead and model exceptional customer engagement
    • Create a culture of proactive customer engagement
    • Display expert knowledge of products and company policies
  • Execution
    • Analyze business performance and execute clear action plans
    • Manage daily store operations and ensure adherence to company policies
    • Direct workload and ensure execution of plans and strategies
Requirements
  • Three to five years of previous store management experience
  • Proven ability to increase sales and store profitability
  • Ability to travel periodically for meetings
  • Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications
  • Previous retail experience
  • Ability to effectively communicate with customers, peers, and supervisors
  • Demonstrated sales accountability
  • Collaborative and respectful team member
Benefits and Compensation

Express offers a range of benefits to support the health and long-term financial security of our full-time associates, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave.