Store Manager

6 months ago

Greenville, United States Community Choice Financial Family of Brands Full time
Overview:

As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. As you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level.

Responsibilities:

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.

 

Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential.

 

Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the General Manager.

 

Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of experience and proven success in a key holder, supervisory, or leadership role
  • At least two years of experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

 

  • Store Manager

    6 months ago

    Greenville, United States Lids Full time

    About Our CompanyGeneral DescriptionPrinciple Duties and ResponsibilitiesControl ExpensesProtect Company assets within guidelines of LIDS Retail policies.Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.Follow all policies to accurately manage store inventory including...

  • Store Manager

    4 weeks ago

    Greenville, United States Lids Full time

    About Our CompanyGeneral DescriptionPrinciple Duties and Responsibilities Control Expenses Protect Company assets within guidelines of LIDS Retail policies. Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company. Follow all policies to accurately manage store inventory including...

  • Store Manager

    4 weeks ago

    Greenville, United States Citi Trends Full time

    Citi Trends is looking for a dedicated Store Manager to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it. In this role, you'll be the glue that holds our store together. Your organized nature and five years of prior retail management experience...

  • Store Manager

    2 weeks ago

    Greenville, United States Instant Imprints Full time

    The Store Manager position is critical to the successful operation of Instant Imprints Greenville, SC.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.You will work with ownership to support and grow the business while maintaining exceptional customer service...

  • Store Manager

    3 weeks ago

    Greenville, United States GPM Investments LLC Full time

    Job DescriptionJob DescriptionOverviewJoin Our Expanding Team and Lead the Way to Success!Are you an inspiring leader ready to steer a dedicated team towards remarkable achievements? We're a rapidly growing national convenience store chain, and we're seeking a dynamic Store Manager to join our expanding family. This is more than a job – it's a...

  • Store Manager

    6 months ago

    Greenville, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Management

    5 days ago

    Greenville, United States Rainbow Stores Full time

    Job DescriptionJob DescriptionWe are seeking a Store Management to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.Responsibilities:Supervise team of retail sales workersAdjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate employees Track monthly results...

  • Assistant Store Manager

    6 months ago

    Greenville, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing...

  • Hourly Store Manager

    1 month ago

    Greenville, Alabama, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a key member of our store team, you will be responsible for leading and managing a specific area of the store. This role requires strong leadership and communication skills, as well as the ability to work effectively with a team to achieve sales and customer satisfaction goals.Key ResponsibilitiesEnsure customer satisfaction by greeting and...

  • Assistant Store Manager-Spirit-HU

    1 month ago

    Greenville, South Carolina, United States Spencer Gifts - Spirit Halloween Full time

    Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to support the Store Manager in the operation of a Seasonal Store. The ideal candidate will have prior retail management experience and be able to establish and maintain Guest Services, develop staff, and control expenses.Key Responsibilities:Support the Store Manager in...

  • Convenience Store Operations Manager

    5 hours ago

    Greenville, South Carolina, United States Fast Track Full time

    Job OverviewThe Fast Track C-Store Manager is responsible for overseeing the daily operations of a retail store, ensuring exceptional customer service, and maintaining a safe and organized work environment. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering outstanding results.Estimated...

  • C-Store Manager

    6 months ago

    Greenville, United States Fast Track Full time

    MANAGER The Manager reports to the District Supervisor The personality traits, duties, and capabilities described below are designed to provide applicants and employees with enough information regarding the actual job duties (both physical and mental) of the position described so individuals can decide if they are qualified to adequately perform such...

  • Retail Store Manager

    4 weeks ago

    Greenville, United States Qurate Retail Group Full time

    The Opportunity You will create an inspiring shopping experience in which our guests feel empowered to customize their space. As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales,...

  • Store Director

    1 week ago

    Greenville, South Carolina, United States Lids Full time

    About Our CompanyJob OverviewWe are seeking an experienced Store Manager to lead our Lids retail store team. As Store Manager, you will be responsible for driving sales growth, controlling expenses, and ensuring exceptional customer service.Key ResponsibilitiesStore OperationsManage store inventory, including receiving, transferring, and conducting product...

  • Assistant Store Manager

    1 month ago

    Greenville, South Carolina, United States Chico's FAS Full time

    Job Title: Assistant Store ManagerWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Chico's FAS. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and driving business results.Key Responsibilities:Analyze sales reports...

  • Assistant Store Manager Trainee

    4 weeks ago

    Greenville, South Carolina, United States Buddy's Home Furnishings - Greenville Full time

    Job DescriptionBuddy's Home Furnishings is a leading Rent-To-Own (RTO) retail provider of furniture, appliances, electronics, and computers in the United States. We have expanded aggressively over the past five years, adding new company-owned and franchised stores nationwide.BenefitsSalary: $15.00 - $18.00 per hourPaid Time OffClosed on...

  • Assistant Wholesale Store Manager

    4 days ago

    Greenville, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereNationwide restaurant and chef retail store looking for an Assistant Manager.Assistant Manager Responsibilities:Staffing, managing, and helping associates in the daily operation Positive leadership with a focus on the customer experience Warehouse management experience preferred Food safety...

  • Store Director

    1 month ago

    Greenville, South Carolina, United States Lids Full time

    About Our CompanyJob OverviewWe are seeking a highly skilled and experienced Store Manager to lead our retail store team at Lids. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing a team of associates, and driving sales growth.Key ResponsibilitiesManage store operations, including inventory management,...

  • Dowdy Student Stores Course Materials Manager

    4 weeks ago

    Greenville, United States Barnes & Noble Education, Inc. Full time

    Introduction: Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers...

  • Dowdy Student Stores Course Materials Manager

    5 months ago

    Greenville, United States Barnes & Noble Education, Inc. Full time

    Introduction: Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers...