Store Operations Manager
4 weeks ago
The Store Supervisor is a key role within our retail operations, responsible for the day-to-day management of the store. This includes overseeing employee scheduling, inventory management, and closing duties.
Key Responsibilities- Meet and exceed sales targets set by the General Manager
- Develop and implement effective employee schedules based on payroll hours
- Ensure seamless day-to-day store operations, including core and defect management
- Coordinate shipping and receiving of merchandise, ensuring timely delivery and receipt
- Assemble and fulfill customer orders within a 45-minute window
- Conduct regular inventory and cycle counts to maintain accurate stock levels
- Schedule contract drivers based on company business needs
- Provide exceptional customer service, addressing queries and resolving complaints
- Perform store opening and closing duties, including cash handling and deposits
- Manage stock and parts, ensuring efficient storage and retrieval
- Answer phones and respond to customer inquiries
- Maintain a clean and organized store environment, including the front counter and warehouse
- Supervise one or more employees, assigning tasks and duties as needed
- High School Degree or equivalent
- Strong leadership and customer management skills
- Minimum 3-4 years of retail experience
- Highly motivated to deliver exceptional customer service
- Excellent communication and interpersonal skills
- Ability to pass a criminal background check and drug screen
We offer a competitive compensation package, including medical, dental, vision, life insurance, 401k, paid time off, and opportunities for advancement.
Work EnvironmentThis role requires a typical 9-hour day, involving standing, walking, kneeling, lifting, and carrying. The employee must be able to work in a fast-paced environment and perform routine housekeeping activities, such as dusting, sweeping, mopping, and restroom cleaning.
TPH Holdings LLC is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company's guidelines for employment.
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