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Property Assistant

2 months ago

Dallas, Texas, United States HPI Real Estate Full time
Job Summary

We are seeking a highly organized and detail-oriented Property Assistant to join our team at HPI Real Estate. As a Property Assistant, you will play a vital role in the management of our retail centers, assisting the Property Manager with building operations, facility maintenance, and tenant relations.

Key Responsibilities
  • Tenant Communication
    • Establish and maintain positive relationships with tenants through regular communication, including responding to inquiries and resolving issues in a timely manner.
    • Document and track service requests from tenants, ensuring prompt attention and resolution.
    • Prepare and distribute tenant move-in/move-out notices, ensuring compliance with company policies and procedures.
    • Conduct regular property inspections and meet with tenants to address concerns and provide support.
    • Prepare and send delinquency letters and emails to tenants, ensuring timely payment of rent and fees.
  • Building Operations
    • Identify and address janitorial and maintenance deficiencies, ensuring a clean and safe environment for tenants and staff.
    • Enforce building operating regulations, including parking and common area usage, to maintain a positive and respectful community.
    • Assist with special projects, such as renovations and remodels, ensuring timely completion and minimal disruption to tenants.
    • Update work order systems and assist maintenance technicians as needed.
  • Vendor Management
    • Manage day-to-day vendor interactions, including custodial, window washing, pest control, and other services.
    • Assist with vendor onboarding, ensuring necessary documentation and insurance are in place.
  • Rent Management and Financial Reporting
    • Assist with preparation of materials, including bids and project work, for assigned buildings and functional areas.
    • Support the Property Manager in assembling monthly reports, ensuring accurate and timely financial information.
  • General Duties and Requirements
    • 2-5 years of experience in an administrative assistant/support role, with 1-3 years of real estate or property management experience preferred.
    • High school diploma required, with some college or a college degree preferred.
    • Strong administrative, organizational, and communication skills, with the ability to work independently and as part of a team.
    • Ability to adapt to change and prioritize tasks to meet deadlines.
    • Professional and confidential, with excellent customer service skills.
    • Familiarity with computer software programs, including Microsoft Office products, required.
    • Basic understanding of accounting principles preferred.
    • Commercial property management software skills, including Angus or ETS Work Order System, MRI and Yardi accounting software, Kardin, and myCOI insurance compliance software, desired.
    Why HPI Real Estate?

We are a leading commercial real estate firm in Texas, committed to providing exceptional service and support to our clients and employees. Our values of passion, teamwork, and a competitive spirit drive our success, and we offer a range of benefits, including:

  • Health, dental, and vision insurance
  • 401(k) with a safe harbor company match
  • PTO and paid company holidays
  • Paid life insurance
  • Maternal/paternal leave

HPI Real Estate is an equal opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any type, and we are proud to offer a welcoming and inclusive environment for all employees and applicants.