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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused Receptionist to join our team at West Shore Home. As a key member of our Administration team, you will be the first point of contact for all building visitors and play a vital role in providing exceptional customer service.
Key Responsibilities- Greet all office visitors promptly and courteously, ensuring a positive first impression of our company.
- Ensure a clean and orderly lobby area by completing daily opening and closing checklists.
- Provide administrative support to the corporate organization and local department, including tasks such as processing labels and distributing mail.
- Act as a shipping clerk, processing and shipping packages as needed.
- A strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Exceptional customer service skills, with the ability to communicate effectively with visitors and colleagues.
- A proven track record of success working in a fast-paced office environment.
- A competitive salary and benefits package, including multiple health insurance options and a 401K retirement plan with company match.
- Continued training and leadership development opportunities, with a focus on helping you grow professionally and achieve your individual potential.
- A dynamic and supportive work environment, with a team-oriented culture that values collaboration and open communication.
West Shore Home is a technology-enabled home improvement powerhouse with a customer-first mindset and an employee-centric culture. We are committed to staying true to our roots while continuing to grow and expand nationally. Our goal is to become America's Most Admired Home Remodeling Brand, and we believe that our employees are the key to achieving this vision.
