Customer Journey Architect
3 weeks ago
TABS inc. is a revolutionary AI-powered revenue automation platform that is changing the face of B2B finance.
Our customers trust TABS to simplify financial operations, reduce manual work, and boost cash flow.
We have secured significant funding from top-tier VCs, positioning ourselves for rapid growth.
About the Role
We are seeking a seasoned Customer Journey Architect to design and deliver exceptional customer experiences.
You will be responsible for leading our post-onboarding customer journey, developing processes and strategies to drive customer success, and collaborating cross-functionally to improve the customer experience.
Your key responsibilities will include:
- Developing and implementing a customer journey map to ensure seamless handoffs and exceptional experiences.
- Building and leading a high-performing CX team, focusing on process improvement and scalability.
- Collaborating with Sales, Product, and Engineering to drive customer-focused improvements and increase customer satisfaction.
- Identifying and addressing customer pain points through regular engagement and feedback.
-
Customer Engagement Solutions Architect
2 weeks ago
New York, New York, United States Indium Software Full timeIndium Software is seeking an experienced Customer Engagement Solutions Architect to develop and implement customer journey orchestration solutions using the Kitewheel platform. The estimated annual salary for this position is between $150,000 and $220,000.About the JobThis is a remote-friendly role that requires a minimum of 5+ years of experience in...
-
Customer Journey Strategist
2 weeks ago
New York, New York, United States Amperity Full timeJob DescriptionWe have an exciting opportunity for a Customer Journey Strategist to join our team at Amperity. In this role, you will engage with customers and our teams on daily deployment management, providing a communication channel and guidance with customer and Amperity executive steering committees.As a strategic thinker, you will evaluate risk,...
-
Customer Experience Architect
2 weeks ago
New York, New York, United States Clay Labs Full timeAbout Clay LabsCreativity meets growth at Clay Labs, a leading tool for business expansion. Our mission is to empower entrepreneurs and enterprises alike with the means to turn their ideas into reality.We're currently seeking an experienced professional to drive our customer experience strategy forward as our first CX Operations hire. As the architect of our...
-
Customer Journey Orchestration Expert
2 weeks ago
New York, New York, United States Indium Software Full timeAbout Us:Indium Software is a leading technology services company that helps businesses succeed in an ever-changing digital landscape.Job Description:This is an exciting opportunity to join our team as a Kitewheel Solutions Developer. In this role, you will be responsible for developing and implementing customer engagement solutions using the Kitewheel...
-
Chief Solutions Architect
2 weeks ago
New York, New York, United States Writer Corporation Full timeCompany OverviewWriter Corporation is a pioneering company in the field of generative AI, committed to delivering transformative ROI for leading enterprises. Our mission is to empower businesses to transform the way they work by leveraging our cutting-edge technology.We are proud to have been named one of the top 50 companies in AI by Forbes and one of the...
-
Senior Customer Journey Orchestration Developer
3 weeks ago
New York, New York, United States Indium Software Full timeIndium Software is looking for a highly skilled Senior Customer Journey Orchestration Developer to join our team. The estimated salary for this position is around $120,000 - $180,000 per year, depending on experience.About the RoleThis is a full-time opportunity with a hybrid work mode. The ideal candidate will have 5+ years of experience in developing and...
-
Customer Journey Specialist
3 weeks ago
New York, New York, United States Pilot Full timeDuties and ResponsibilitiesOnboard customers from sales handoff to service activation, guiding them through their installation and demonstrating the ease of doing business with Pilot.Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery (Construction, Network Operations & Support, and Fiber Engineering) to ensure...
-
Customer Journey Specialist
2 weeks ago
New York, New York, United States XWELL Full timeAbout Us: XWELL is a dynamic and growing company that provides wellness services at major transportation hubs. Our mission is to deliver exceptional customer experiences and promote overall well-being for travelers. As an Experience Coordinator, you will play a crucial role in helping us achieve this goal.Job Summary: We are seeking a highly motivated and...
-
Senior Salesforce Solutions Architect
3 weeks ago
New York, New York, United States Damco Solutions Full timeJob Title: Senior Salesforce Solutions ArchitectWe are seeking a highly skilled Salesforce Solutions Architect to join our team at Damco Solutions. The ideal candidate will have a strong focus on customizing and optimizing our Salesforce CRM platform, working closely with our sales and service teams to develop and implement solutions that improve our...
-
Customer Journey Orchestrator
2 weeks ago
New York, New York, United States Togetherhood Full timedescription_3_astrix_id_benefits_other_notable_item1_asterisk_: About TogetherhoodWe're Togetherhood, a pioneering education and enrichment company dedicated to making high-quality programs accessible to all communities. Our cutting-edge technology platform simplifies the process for schools, community centers, and residential communities to provide...
-
Climate Journey Manager
1 week ago
New York, New York, United States WaterSHED Full timeJob SummaryWe are seeking a highly skilled Climate Journey Manager to join our team. As a key member of our customer success organization, you will play a critical role in driving business growth, improving customer satisfaction, and informing product development.Your responsibilities will include:Owning the end-to-end experience of our customers, from...
-
Cloud Data Architect
2 weeks ago
New York, New York, United States Thunder Full timeRevolutionize marketing with us at Thunder, a leading partner in the Salesforce ecosystem. As a Cloud Data Architect, you'll lead senior roles on programs and within our practice, driving clients' vision, strategy, and requirements for their projects.We're seeking experienced professionals with hands-on expertise in implementing Data Cloud and a passion for...
-
Senior Technology Architect
1 week ago
New York, New York, United States Knot Full timeFueling Growth and Innovation in Financial ServicesKnot's mission is to empower consumers and businesses alike with connected merchant and banking experiences. Our cutting-edge platform connects merchants to a wide range of applications, providing seamless experiences for all parties involved. As a key member of our team, you will contribute to the...
-
Enterprise Architect
2 weeks ago
New York, New York, United States TechnoGen Full timeWe are looking for an experienced Enterprise Architect - Salesforce to join our team at TechnoGen. The ideal candidate will have a strong background in integration architecture standards, technologies, and middleware platforms, a minimum of 3 years of experience as a Salesforce Integration Architect, and excellent communication skills.Job Overview:The...
-
IT Systems Architect
2 weeks ago
New York, New York, United States NYC Alliance Company LLC Full timeJob OverviewWe are seeking a highly skilled IT Systems Architect to join our team at NYC Alliance Company LLC.This is a challenging role that requires technical expertise, leadership skills, and a customer-focused approach. As an IT Systems Architect, you will be responsible for overseeing the design, implementation, and maintenance of our organization's IT...
-
Enterprise Network Architect
2 weeks ago
New York, New York, United States ZipRecruiter Full timeNetwork Architect OpportunityAre you a skilled Network Architect looking to take your career to the next level? We're seeking a talented professional to join our Sales Engineering team as a Pre-Sales Network Architect.This role involves collaborating with Arista Account Managers to provide pre-sales technical systems engineering support for...
-
Payments Solutions Architect Leader
3 weeks ago
New York, New York, United States Citigroup Inc Full timeAbout the RoleAs a Payments Solutions Architect at Citigroup Inc, you will play a crucial role in driving the company's position as an advisor to key business and technical stakeholders. You will lead technical discussions with prospective clients on end-to-end solutions, serving as a subject matter expert for Spring by Citi and merchant acquiring.In this...
-
Junior IT Architect
3 weeks ago
New York, New York, United States Consolidated Edison Company of New York Full timeAbout Our Team We are looking for a skilled Technical Associate to join our Advanced Metering Infrastructure (AMI) solution architect team at the Consolidated Edison Company of New York. As a key member of our team, you will design and architect solutions, provide exceptional customer service, and collaborate with various IT teams and departments to...
-
Cloud Architect and Project Lead
3 weeks ago
New York, New York, United States C4 Technical Services Full timeJob Title: Cloud Architect and Project LeadAbout Company: C4 Technical Services is a renowned technology firm that delivers cutting-edge solutions to clients worldwide. We are currently seeking a skilled Cloud Architect and Project Lead to join our team.Salary: $125,000 per year.Job Description: As a Cloud Architect and Project Lead, you will be responsible...
-
Digital Transformation Architect
3 weeks ago
New York, New York, United States Salesforce Inc Full timeTransform Your Business with UsSalesforce Inc is seeking a Senior Solution Architect to join our team. As a Senior Solution Architect, you will be responsible for managing the full spectrum of client interactions with our platform, from implementation to spearheading major strategic customer initiatives that enhance revenue, platform adoption, and user...