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Office Management Assistant

2 months ago

Fayetteville, North Carolina, United States Residential heating and air Full time

Join our team at Residential Heating and Air as an Administrative Support Specialist. We are a leading provider of heating and air conditioning solutions, committed to delivering outstanding service to our clients. In this essential role, you will assist our team by managing technician schedules, handling phone communications, and performing various office tasks, fostering a collaborative work environment.

Compensation:
$11 - $15 hourly

Key Responsibilities:

  • Provide exceptional customer service through phone and text interactions.
  • Coordinate appointments and maintain the calendar for HVAC technicians to optimize their schedules.
  • Develop and manage customer records and documentation.
  • Support general administrative functions including data entry, filing, and organizing office supplies.
  • Handle customer service inquiries effectively.
  • Input data accurately into our systems.
  • Assist with the organization and tracking of parts and equipment deliveries.

Qualifications:

To be successful in this role, candidates should possess:

  • A collaborative team player attitude.
  • Strong organizational and multitasking abilities.
  • Excellent attention to detail.
  • Dependability, honesty, and a friendly demeanor.
  • Proficient computer skills.
  • Effective communication skills, both written and verbal.
  • The ability to work independently and prioritize tasks efficiently.

About Us:
Residential Heating and Air is a locally owned company dedicated to providing exceptional customer service and high-quality work. We pride ourselves on our positive company culture, ensuring our employees enjoy their work environment. If you are seeking a long-term career opportunity, we invite you to explore the positions we have available.