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Environmental Services Operations Manager

2 months ago

Gainesville, Georgia, United States Aramark Full time
Job Overview

The Environmental Services Operations Manager is responsible for developing and implementing facility solutions that meet client expectations. This role will lead the operations of facility accounts by ensuring areas of responsibility meet objectives.

Key Responsibilities:

  • Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers.
  • Reward and recognize employees for their contributions.
  • Identify and engage top talent and develop team members to their fullest potential within the organization.
  • Plan and lead team management meetings to discuss progress and goals.
  • Ensure safety and sanitation standards in all operations.
  • Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
  • Identify client needs and communicate operational progress.
  • Deliver and model exceptional customer service as the foundation for delivering excellent customer service.
  • Assist with planning and information as the standard selling model (STAR) is applied with client interactions.
  • Facilitate and support new business and retention activities.
  • Build revenue and manage budget, including cost controls with regard to labor, supply, and inventory.
  • Ensure the completion and maintenance of profit and loss statements.
  • Oversight and responsibility to deliver client and company financial targets.
  • Embrace all Aramark processes and systems, eliminating custom/manual reports.
  • Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
  • Create value through efficient operations, appropriate cost controls, and profit management.

Aramark is committed to providing a positive and inclusive work environment. We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

About Aramark

Aramark is a leading provider of food and facilities services in 15 countries around the world. We strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.