Customer Service Representative

1 month ago


Paso Robles, California, United States MarBorg Industries Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MarBorg Industries. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with drivers and other departments to ensure seamless service delivery
  • Process orders, modifications, and quotes for customers
  • Audit paperwork to ensure accuracy and completeness
  • Meet or exceed service quality and productivity goals
Requirements:
  • Minimum 2 years of experience in a high-volume call center environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in MS Outlook, Excel, and Word
  • Bilingual English and Spanish skills a plus
What We Offer:
  • Competitive hourly wage ($19-24)
  • Opportunity to work for a dynamic and environmentally focused company
  • Collaborative and supportive team environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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