Customer Service Representative
2 weeks ago
MarBorg Industries is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and chat.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Work closely with drivers and other departments to ensure seamless service delivery.
- Process orders, modifications, and quotes in a timely and accurate manner.
- Audit paperwork to ensure service requirements were met.
Requirements:
- Minimum 2 years of experience in a high-volume call center environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in MS Outlook, Excel, and Word.
- Bilingual English and Spanish skills a plus.
What We Offer:
- A competitive hourly wage of $19-$24.
- A comprehensive benefits package.
- The opportunity to work for a leading environmental services company.
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