Customer Service Representative

2 weeks ago


Paso Robles, California, United States MarBorg Industries Full time
Job Title: Customer Service Representative

MarBorg Industries is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Work closely with drivers and other departments to ensure seamless service delivery.
  • Process orders, modifications, and quotes in a timely and accurate manner.
  • Audit paperwork to ensure service requirements were met.

Requirements:

  • Minimum 2 years of experience in a high-volume call center environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in MS Outlook, Excel, and Word.
  • Bilingual English and Spanish skills a plus.

What We Offer:

  • A competitive hourly wage of $19-$24.
  • A comprehensive benefits package.
  • The opportunity to work for a leading environmental services company.


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