Customer Service Associate

2 days ago


Paso Robles, California, United States GOODWILL CENTRAL COAST Full time
About the Role

As a Sales Floor Associate at Goodwill Central Coast, you will play a key role in providing exceptional customer service and supporting the operation of our retail store locations. Your primary responsibility will be to ensure a safe and welcoming environment for donors and customers, while promoting store sales and achieving store goals.

Key Responsibilities

* Greet donors and customers, offer assistance, and provide product suggestions to customers
* Become trained in cash handling and utilize the store cash register system
* Assist with store opening and closing procedures, including merchandising inventory and maintaining a neat and safe work environment
* Perform duties related to daily sanitizing of store and donation locations, and minor janitorial tasks as required

Requirements

* High school diploma or equivalent preferred
* Basic math ability, and familiarity with electronic cash registers and Goodwill Central Coast's mission and policies
* Ability to communicate in basic oral and written English, and Spanish desirable
* Ability to maintain self-control, deal effectively with public, and work in cooperation with co-workers

Work Environment

The work pace is steady, with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items are moved by using appropriate material handling equipment and/or assistance from co-workers.
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