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Regional Business Manager

2 months ago

Irvine, California, United States National Corporate Housing Full time
Position Overview: National Corporate Housing is seeking a seasoned Director of Operations to lead our dynamic team. This role is pivotal in managing daily sales and operational activities within the office. The ideal candidate will leverage their leadership skills to drive financial performance, enhance market visibility, and foster enduring customer loyalty.

Key Responsibilities:
  • Ensure consistent profitability throughout the year for the market.
  • Recruit, mentor, and develop high-potential team members.
  • Oversee and hold accountable the sales and operations teams.
  • Facilitate the success of the business development team, including external sales representatives.
  • Engage in sales presentations and client meetings.
  • Meet or exceed guest satisfaction survey targets.
  • Address and resolve client and guest relations issues as necessary.
  • Conduct regular inspections to maintain inventory standards.
  • Enhance market presence and capture market share for the company.
  • Participate in industry networking events and local market initiatives.
  • Establish partnerships with local properties and negotiate terms, fees, and rental agreements.
  • Formulate and execute strategic plans that align with organizational objectives.
  • Ensure compliance with company standards and policies.
  • Manage budgets and P&L, actively participating in the budget preparation process.
  • Assess and acquire new housing inventory as needed.
  • Maintain marketing materials in collaboration with the marketing team.
  • Perform additional duties as assigned.
Qualifications:
  • Self-motivated, independent, and driven to achieve results.
  • Demonstrated success in managing sales and operations teams.
  • Exceptional communication and presentation abilities.
  • Bachelor's Degree preferred.
  • Experience in relocation, hospitality, property management, corporate housing, travel, or real estate is advantageous.
  • Outstanding customer service skills.
  • Proficient in MS Office Suite, including Word, Outlook, and Excel.
  • Willingness to travel as required.
Benefits:
  • Competitive salary with performance-based bonuses.
  • Comprehensive medical, dental, and vision insurance options.
  • 401k plan with discretionary matching.
  • Company-paid life insurance and disability coverage.
  • Unique culture focused on Diversity, Equity, and Inclusion.
  • Award and recognition programs.
  • Generous vacation, sick leave, and paid time off.
  • Wellness initiatives and volunteer time off.
  • Access to corporate apartments for personal travel when available.
National Corporate Housing is committed to fostering an inclusive workplace and is an equal opportunity employer.