Customer Service Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Engineer to join our team. As a Customer Service Engineer, you will be responsible for installing, servicing, and maintaining our equipment at customer sites. You will work in a field-based, customer-facing role, providing on-site training and ensuring the optimal performance of our systems.
Key Responsibilities:
- Install and service equipment at customer sites
- Provide on-site training to customers
- Ensure the optimal performance of our systems
- Manage financial performance within your territory
- Interface with customers, sales representatives, and other stakeholders
Requirements:
- Top-notch electronic systems knowledge and troubleshooting/repair skills
- Unparalleled customer service skills
- Ability to interpret electronic system schematics and flow-charts
- Excellent mechanical aptitude and communication skills
Benefits:
- 4 weeks of paid vacation (PTO) to start
- 5 paid floater holidays pro-rated for the first year
- 6 paid standard holidays
- 100% match of 401K contribution, up to 6%
- Corporate Vehicle - Fleet Program
- Well Being reimbursement of $300/year
Travel Requirements:
Travel is an essential job requirement for this position. You will travel regularly throughout assigned region to customer accounts, and must be available to provide service to customers during off hours as well as weekends, as necessary.
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