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Front Desk Associate

2 months ago

New York, New York, United States Equinox Full time
{"title": "Front Desk Associate", "description": "Unlock Your Potential at Equinox

We are seeking a highly motivated and customer-focused Front Desk Associate to join our dynamic team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and memorable experience at our state-of-the-art fitness centers.

Key Responsibilities:
  • Professionally greet members and guests, creating a welcoming atmosphere
  • Scan membership IDs and update accounts as needed
  • Answer phones and respond to member inquiries in a timely and professional manner
  • Provide personalized support to members, addressing concerns and discrepancies
  • Maintain a clean and organized work area, ensuring a safe and healthy environment
  • Collaborate with other departments to ensure seamless operations
Requirements:
  • Minimum 1 year of customer service experience
  • High school diploma or equivalent required
  • Reliable, professional, and computer literate
  • Ability to work a variety of shifts, including opening, closing, and mid-day
  • Strong communication and interpersonal skills
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Opportunities for professional growth and development

At Equinox, we are passionate about helping our members achieve their fitness goals and live their best lives. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}