Customer Service Director

4 weeks ago


Fort Worth, Texas, United States Tyra Ingram - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service Manager to join our team at Tyra Ingram - State Farm Agent. As a key member of our agency, you will be responsible for providing exceptional customer service, promoting our insurance products and financial services, and driving business growth.

Responsibilities
  • Deliver outstanding customer service to current and potential customers, ensuring their needs are met and exceeded.
  • Utilize a customer-focused approach to recommend products that align with customers' needs and goals.
  • Serve as the primary point of contact for in-person customer visits and inbound calls, providing timely and effective solutions.
Requirements
  • Possess a Property and Casualty license and be able to obtain a Life and Health license.
  • Demonstrate sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Showcase marketing experience and ability to make presentations to potential customers.
  • Exhibit self-motivation, people-oriented skills, and creative problem-solving abilities.
  • Excel in collaborative communication with team members and customers.
Benefits
  • Competitive salary plus commission/bonus structure.
  • Paid time off, including vacation and personal/sick days.
  • Health insurance reimbursement.
  • Opportunities for growth and advancement within the agency.

This is a remote position, offering flexibility and work-life balance.



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