Customer Service Representative

4 weeks ago

Fort Worth, Texas, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Chick-fil-A Hawks Creek. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and safe working environment.

Key Responsibilities
  • Serve Guests with Honor and Dignity: Demonstrate our core values of Fast, Friendly, and Accurate service by being a brand ambassador and ensuring that guests are cared for in every interaction.
  • Execute Chick-fil-A Hospitality Requirements: Ensure that guests are being cared for by executing our hospitality requirements, including Winning Hearts Every Day and Second Mile Service strategy.
  • Answer Guest Questions and Needs: Answer guest questions and needs with the highest level of professionalism and provide solutions to their concerns.
  • Prepare and Deliver Food Orders: Assemble and prepare food orders on our front counter and in our kitchen, and deliver them to guests in our dining room, drive-thru, and outside to vehicles.
  • Operate Cash Register System: Operate our cash register system and handle cash, credit card, and coupon payments.
  • Maintain a Safe and Clean Working Environment: Comply with procedures, rules, and regulations to maintain a safe and clean working environment, including our unique and industry-leading food safety regulations.
What We Offer
  • Competitive Pay: We offer competitive pay and opportunities for advancement in all areas of our business.
  • Flexible Hours: We offer flexible hours, including full-time and part-time flexibility, as well as unique shifts to accommodate your needs.
  • Fun Team Member Appreciation Events: We host fun team member appreciation events to show our appreciation for our team members.
  • Free Chick-fil-A Food: We offer free Chick-fil-A food to our team members.
  • Subsidized Health Insurance: We offer subsidized health insurance to our team members.
  • Opportunity for Advancement: We offer opportunities for advancement in all areas of our business, including Team Member, Certified Trainer, Shift Leader, Assistant Director, and Senior Director.
Requirements
  • High Energy Level: We are looking for individuals with a high energy level and a positive attitude.
  • Dependability: We require dependability and a commitment to showing up on time and being ready to work.
  • Productivity: We expect our team members to be productive and efficient in their work.
  • Customer Service: We require excellent customer service skills and a commitment to providing exceptional service to our guests.
  • Professionalism: We expect our team members to demonstrate professionalism in their work and interactions with guests and team members.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, please apply today.

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