Virtual Services Customer Representative
4 weeks ago
The Virtual Services Customer Representative will provide exceptional customer service to current and prospective students of George Mason University. This role is part of the Mason Student Services Center (MSSC) team, which offers centralized support services for students.
Key Responsibilities:
Provide information and solutions to customers via phone, email, and other virtual means
Utilize a case management system to troubleshoot and track customer inquiries
Remain current on university policies and procedures
Maintain confidentiality with sensitive information
Requirements:
Excellent customer service skills in all methods of communication
Ability to engage with customers in writing and via telephone in a clear, positive, professional manner
Sensitive to culture diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds
Work Environment:
This is a part-time position requiring a minimum commitment of 12-15 hours per week, including hours during semester breaks, summer months, and occasional special events. The MSSC operates Monday-Friday, 9:00am to 5:00pm, with a possible extension of those hours in the future.
About the Department:
The Division for Enrollment Management optimizes student recruitment and retention by developing and implementing strategic enrollment plans, overseeing the admissions process, providing financial aid services, and managing the Mason Student Services Center. The team provides assistance to new and continuing students at all points of their academic career, in one convenient location, thus eliminating the need to visit multiple offices on campus.
How to Apply:
For full consideration, applicants must apply for the Virtual Services Customer Representative position at George Mason University. Please complete and submit the online application, including three professional references with contact information, and provide a cover letter and resume. Additionally, please provide a schedule of your availability for Mondays through Fridays (9am - 5pm) and indicate your current state of residence.
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Kelly Services, Inc. Full timeJob SummaryKelly Services, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for handling a variety of transactions and assisting in the proper execution of intercompany orders and customer orders.Key Responsibilities• Develop and maintain strong relationships with...
-
Relief Customer Service Representative Driver
4 weeks ago
Springfield, Illinois, United States Aramark Uniform Services Full timeJob Summary:The Relief Customer Service Representative Driver is a vital member of our team, responsible for providing exceptional customer service and ensuring the timely delivery of products to our clients. This role requires a strong ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.Key...
-
Medical Customer Service Representative
1 month ago
Springfield, Illinois, United States Biolife Plasma Services Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will be responsible for providing exceptional customer service to our donors, ensuring their safety and satisfaction.Key Responsibilities:Answer phones and greet...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Bath Planet Full timeCustomer Service Representative Bath Planet of SW Missouri is a leading provider of custom bath remodeling solutions. We are seeking a skilled Customer Service Representative to join our team in Springfield, MO and surrounding areas. The ideal candidate will possess excellent customer service skills, be able to communicate effectively with homeowners, and...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States Hertz Full timeCustomer Service RepresentativeThe Customer Service Representative is responsible for providing exceptional customer service to ensure customer satisfaction and retention. This role involves creating a culture of empowerment for employees to deliver outstanding customer service, resolving customer issues promptly, and maintaining a high level of hospitality...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States DCC Propane, LLC Full timeJob DescriptionThe primary purpose of this position is to provide exceptional customer service to customers. As a key member of our team, you will be responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Your duties may also include upselling as well as other inside sales...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Scheels Full timeScheels is seeking a skilled Customer Service Representative to join their team. Key responsibilities include:Key Responsibilities:Answer all incoming calls in a friendly and professional manner.Assist customers with inquiries and direct them to the appropriate associate or department.Perform general office duties, including mail service and...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States The UPS Store #4588 Full timeJob OverviewThe UPS Store #4588 is seeking a Part Time - hourly Seasonal Customer Service Representative to provide exceptional customer service and promote store products and services.This individual contributor role will be responsible for greeting customers, assisting with transactions, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Gold Mountain Communications Full timeJob DescriptionAt Gold Mountain Communications, we are seeking a skilled Customer Service Representative to join our team. As a Reservations Advisor, you will be responsible for providing exceptional service and support to customers booking travel accommodations through inbound phone calls.We pride ourselves on creating a seamless experience for our guests,...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States City of Springfield MO Full timeExplore the opportunities to make a difference in our community as a Customer Service Representative with the City of Springfield MO. Our award-winning Parks and Recreation team is seeking individuals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch service to...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Smashburger Full timeAbout SmashburgerSmashburger is a fast-growing, fast-casual restaurant chain that offers handcrafted gourmet burgers, crisp entree salads, and decadent Haagen Dazs hand-spun milkshakes.We value our team members and offer competitive pay, great perks, and opportunities for career advancement.Job SummaryWe are seeking a Customer Service Representative to join...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Heartland Bank and Trust Company Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Heartland Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and promoting our bank products and services.Responsibilities:Answer customer inquiries about our...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...
-
Customer Service Representative Position
4 weeks ago
Springfield, Illinois, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your responsibilities will include assisting...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States Qik n EZ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Qik n EZ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Springfield, Illinois, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a valued member of our team, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to create a positive and engaging experience for every customer who walks through our doors.Key Responsibilities:Greet customers warmly and ensure they feel welcome in our store.Take...