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Customer Service Representative

1 month ago

Springfield, Illinois, United States Smashburger Full time
About Smashburger

Smashburger is a fast-growing, fast-casual restaurant chain that offers handcrafted gourmet burgers, crisp entree salads, and decadent Haagen Dazs hand-spun milkshakes.

We value our team members and offer competitive pay, great perks, and opportunities for career advancement.

Job Summary

We are seeking a Customer Service Representative to join our team as a Cashier/Food Runner. As a key member of our front-line team, you will be responsible for providing exceptional customer service, taking orders, and processing transactions.

You will work in a fast-paced environment, maintaining a clean and well-stocked work area, and assisting customers with their needs.

Responsibilities
  • Provide exceptional customer service, greeting customers and answering their questions
  • Take orders and process transactions accurately and efficiently
  • Maintain a clean and well-stocked work area, including cleaning floors, windows, restrooms, tables, chairs, counters, and equipment
  • Assist customers with their needs, addressing any issues that may arise
Requirements
  • Availability to work varied hours and days, including nights, weekends, and holidays
  • Physical ability to stand for extended periods and move and lift boxes

If you are a friendly, customer-service oriented individual with strong communication skills, we encourage you to apply for this exciting opportunity to join our team at Smashburger.