Relief Customer Service Representative Driver
3 weeks ago
Job Summary:
The Relief Customer Service Representative Driver is a vital member of our team, responsible for providing exceptional customer service and ensuring the timely delivery of products to our clients. This role requires a strong ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
Key Responsibilities:
- Safely operate a company step van to provide products and services to clients.
- Verify daily preventative maintenance of the vehicle and maintain proper operator documentation.
- Manage daily routes independently to ensure accurate and timely delivery of products.
- Loads and unloads products per company policies, procedures, and guidelines.
- Review invoices daily for complete and accurate information and make corrections as needed.
- Meet sales goals and promote overall route growth to enhance profitability.
- Develop leads and prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts.
Requirements:
- Must be a minimum of 21 years of age and have a valid driver's license.
- Excellent driving record and customer service experience with a wide variety of consistent customer contact.
- Strong math and basic computer skills.
- Demonstrated experience selling services/products and generating new business preferred.
- Excellent customer service and verbal communication skills required.
Working Environment:
This role requires working in a fast-paced environment with irregular and long hours. The Relief Customer Service Representative Driver must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from the truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
Location:
This position is located in Springfield, MO.
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