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Hardware Specialist

2 months ago

Fort Collins, Colorado, United States Apex Systems Full time

About Apex Systems:

  • We are a leading provider of technical support services, seeking a highly skilled and motivated individual to join our team as a Technical Support Engineer.

Job Summary:

  • This is an exciting opportunity to work with our team of experts in a fast-paced environment, providing technical support and troubleshooting services to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting services to clients, including hardware and software issues.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with industry trends and emerging technologies.
  • Participate in training and professional development programs to enhance technical skills.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Minimum 1 year of experience in technical support or related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.

Preferred Qualifications:

  • Experience with Linux and Windows Server Operating Systems.
  • Knowledge of network transfers, pre-boot execution environment, and TCP/IP.
  • Experience in network switch configuration, firmware upgrades, and subnet masking.
  • Knowledge of image deployment.
  • Unix/Linux experience.

Compensation and Benefits:

  • Competitive salary range: $22-25 per hour.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

Equal Opportunity Employer:

  • Apex Systems is an equal opportunity employer and welcomes applications from diverse candidates.