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Student Account Representative

1 month ago

Chicago, Illinois, United States ATS Institute of Technology, Nursing School Full time
Job Summary

ATS Institute of Technology, Nursing School is seeking a highly organized and detail-oriented Student Account Representative to join our team. As a key member of our financial services department, you will be responsible for ensuring timely collection of outstanding balances and assisting in the management of student billing accounts.

Key Responsibilities
  • Monitor delinquent accounts and contact students to resolve past-due payments
  • Provide exceptional customer service by assisting with billing inquiries and processing payments
  • Coordinate with external collection agencies as needed
  • Maintain accurate account reconciliation and identify accounts with credit balances
  • Process payments received by mail or in person and ensure deposits are applied accurately
  • Review and create payment plans, investigating any anomalies and ensuring agreements are met
Requirements
  • Associate's Degree in Business Administration, Accounting, or a related field
  • Minimum of 2-3 years of experience in collections, student accounts, or similar work
  • Strong communication skills, both verbal and written
  • Attention to detail, organizational skills, and the ability to handle sensitive information with confidentiality
Benefits
  • Health, dental, and vision plan
  • Paid Time off
  • Paid major federal holidays
  • Tuition Reimbursement and Professional Development
  • 401(k) Plan with employer match