Freight Audit Manager

2 weeks ago

Atlanta, Georgia, United States PRGX Full time

POSITION SUMMARY:

The Freight Audit Manager is tasked with the critical role of scrutinizing and validating freight shipments alongside their corresponding invoice payment details in accordance with client contracts, terms, and applicable pricing structures. The primary objective is to uncover billing inconsistencies and confirm any overpayments made by clients, aiming to recover funds and minimize inaccuracies to enhance overall profitability.

KEY RESPONSIBILITIES:

· Conduct thorough analysis and interpretation of carrier freight agreements while auditing invoice payment details.

· Investigate and pinpoint invoices that fail to comply with contractual pricing and service stipulations.

· Diagnose potential errors and identify instances of duplicate billing from carriers.

· Review carrier freight invoices and interpret relevant tariffs and agreements.

· Liaise with carriers and clients to resolve audit-related issues.

· Demonstrate a comprehensive understanding of essential freight documentation that substantiates charges and is necessary for payment processing.

· Assist in managing optimal staffing levels for the audit team; leverage team resources and capabilities to maximize recovery opportunities; guide team processes and workflows; provide consistent feedback to enhance audit effectiveness.

· Generate audit projections for designated projects; achieve claim generation objectives for each initiative.

· Engage in pre-data discussions, audit planning sessions, and other meetings as required by management.

· Collaborate with audit management to aid in the formulation of audit plans, project designs, and data requirements; coordinate necessary data with IT departments.

· Deliver timely updates regarding audit status and any issues to audit management.

· Document the audit process comprehensively.

· Support the implementation of best practices within the audit framework.

· May oversee audit plans, scope parameters, and due diligence documentation for audits.

· May supervise the work of two or more full-time employees.

EDUCATION AND EXPERIENCE REQUIREMENTS:

· Bachelor’s degree (B.A.) from an accredited four-year institution, preferably in Business, Finance, or Accounting; or an equivalent combination of education and experience.

· At least five years of progressively complex experience in transportation systems within a technical environment related to logistics carriers or customer service.

· Strong understanding of shipping methods and relevant pricing structures, including tariffs and discounts.

· High-level analytical skills to assess and process carrier requests while comprehending client operational and data processing systems.

· Proficient in understanding and discussing critical freight documentation that supports charges and is necessary for payment.

· Ability to work effectively both independently and within a team setting.

· Excellent verbal and written communication skills are essential.

· Advanced proficiency in Excel and Access is required.

FUNCTIONAL COMPETENCIES:

· Industry Knowledge & Focus

· Data Analysis

· Problem Identification & Resolution

· Claim Productivity & Quality

· Client & Supplier Management

· Team Leadership & Management

BEHAVIORAL COMPETENCIES:

· Maintains a Client-Centric Approach

· Communicates Effectively

· Inspires and Motivates Others

· Exhibits Emotional Intelligence

· Organizes and Prioritizes Tasks

· Takes Initiative

· Strives for Results

· Manages Execution Effectively

· Provides Clear Direction

· Leads Change Initiatives

· Coaches and Develops Team Members

EEO STATEMENT AND WORKING CONDITIONS:

The above statements are intended to outline the general nature and level of work performed in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the job. PRGX is committed to making all employment decisions without regard to race, color, national origin, citizenship status, sex, pregnancy, religion, age (40 and over), disability, service in the uniformed services, genetic information, or any other classification protected by federal, state, or local law.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The employee may occasionally be required to remain stationary; move; lift and/or carry up to 15 pounds. Regularly, the employee must sit; use hands to manipulate; reach with hands and arms; and communicate effectively. Specific vision abilities required for this position include close vision.

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