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Freight Audit Manager

2 months ago

Atlanta, Georgia, United States PRGX Full time

POSITION SUMMARY:

The Freight Audit Manager is tasked with the crucial role of examining and verifying freight shipments alongside their corresponding invoice payment details in accordance with client contracts, terms, and applicable pricing structures. The primary objective is to uncover billing inconsistencies and confirm any overpayments made by clients, ultimately aiming to recover funds and minimize inaccuracies in billing to enhance overall profitability.

KEY RESPONSIBILITIES:

· Conduct thorough analysis and interpretation of carrier freight agreements while auditing invoice payment details.

· Investigate and pinpoint invoices that fail to comply with established pricing and service contracts.

· Diagnose potential errors and identify instances of duplicate billing from carriers.

· Review carrier freight invoices and interpret relevant tariffs and agreements.

· Liaise with carriers and clients to resolve issues arising from audits.

· Demonstrate a comprehensive understanding of essential freight documentation that supports billing and is necessary for payment processing.

· Assist in maintaining optimal staffing levels for the audit team; utilize the skills and resources of the audit team to maximize recovery opportunities; guide team processes and workflows; provide consistent and constructive feedback to enhance audit effectiveness.

· Generate audit projections for specific initiatives; achieve claim generation targets for each project.

· Participate in preliminary data discussions, audit planning sessions, and other relevant meetings as required by management.

· Collaborate with audit management to aid in the formulation of audit plans, project designs, and data requirements; coordinate data needs with IT departments.

· Provide timely updates regarding audit progress and any issues to audit management.

· Document the audit process comprehensively.

· Support the implementation of best practices within the audit function.

· May oversee audit plans, scope parameters, and due diligence information for audits.

· May supervise the work of two or more full-time employees.

EXPERIENCE AND EDUCATION REQUIREMENTS:

· Bachelor's degree (B.A.) from an accredited institution, preferably in Business, Finance, or Accounting; or an equivalent combination of education and experience.

· At least five years of progressively complex experience in transportation systems within a technical environment related to logistics carriers or customer service.

· Strong understanding of shipping modalities and applicable pricing structures, including tariffs and discounts.

· High level of analytical capability to assess and process carrier requests and to comprehend client operational and data processing systems.

· Strong ability to interpret and discuss essential freight documentation that supports billing and is necessary for payment.

· Proven ability to work effectively both independently and in a team-oriented environment.

· Excellent verbal and written communication skills are essential.

· Advanced proficiency in Excel and Access is required.

FUNCTIONAL COMPETENCIES:

· Industry Knowledge & Focus

· Data Analysis Skills

· Problem Identification & Resolution

· Claim Productivity & Quality Management

· Client & Supplier Relationship Management

· Team Leadership & Management

BEHAVIORAL COMPETENCIES:

· Maintains a strong Client Focus

· Communicates Effectively

· Inspires and Motivates Others

· Exhibits Emotional Intelligence

· Organizes and Prioritizes Tasks

· Takes Initiative and Drives Results

· Manages Execution and Provides Direction

· Leads Change and Coaches Team Members

EEO STATEMENT AND WORKING CONDITIONS:

The above statements are intended to outline the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. PRGX is committed to making all employment decisions without regard to race, color, national origin, citizenship status, sex, pregnancy, religion, age (40 and over), disability, service in the uniformed services, genetic information, or any other classification protected by federal, state, or local law.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The employee may occasionally be required to remain stationary; move; lift and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; and communicate effectively. Specific vision abilities required by this job include close vision.