Veteran Services Case Manager
4 weeks ago
We are seeking a skilled Case Manager to join our team at Community Hope, Inc. in providing case management services and eligibility screening to veterans in the Supportive Services for Veteran Families Program.
Key Responsibilities- Provide case management services including intake, assessment, housing stabilization, budgeting, financial entitlements/benefits, case conferences, referrals for adjunctive services, family meetings, advocacy, and liaison with other community and governmental agencies, landlords, real estate agents, and real estate brokers.
- Link and refer veterans to mental health, substance abuse, legal, and other service needs.
- Screen applicants for eligibility and maintain accurate and detailed records.
- Meet with participants in community settings such as shelters, jails, hospitals, and private residences.
- Document service delivery accurately and timely while ensuring veteran confidentiality.
- Enter intake, contact, housing stability plans, temporary financial assistance, and other information in the electronic health record in a timely and accurate manner.
- Transport veterans in agency vehicles in a safe, cautious, and responsible manner.
- Conduct housing inspections to ensure safe and adequate housing for all participants.
- Attend and organize outreach events in the community including outreach in encampments, under bridges, outdoors, in shelters, stand-downs, soup kitchens, houses of worship, or other places where the homeless congregate.
- Function as a team member by covering shifts, communicating all relevant information to other team members, and covering co-workers' duties as needed.
- Bachelor's Degree in Social Work, Psychology, or a related field.
- 1 year of case management experience, preferably in working with veterans or the homeless.
- Must possess a valid driver's license, with a good driving record.
- Must reside locally to the assigned service catchment area.
- Bilingual (English/Spanish) preferred but not required.
Community Hope, Inc. is an EEO employer - M/F/Vets/Disabled. We encourage people of all backgrounds and identities to apply, including Native American, people of color, women, LGBTQ+, people of all abilities, veterans, and veteran spouses.
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