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Ground Service Agent

2 months ago

Portland, Oregon, United States Horizon Air Full time

Job Summary

The Ground Service Agent plays a critical role in ensuring the smooth operation of flights at Horizon Air. As a key member of our airport team, you will be responsible for loading and offloading luggage and cargo, distributing paperwork to flight crews, and performing various tasks to prepare aircraft for departure.

Key Responsibilities

  • Load and offload luggage and cargo, transporting to various airport locations.
  • Distribute all paperwork to flight crews, including fuel slips, load plans, cargo manifests, and flight releases.
  • Marshal and push back aircraft.
  • Prepare weight and balance forms and ensure load integrity by inputting accurate commodity codes and weights into a data entry system.
  • Service aircraft as necessary, including lavatory, potable water, aircraft grooming, deicing, and security searches.
  • Operate and/or drive multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deice trucks.
  • Execute aircraft tow operations if required.
  • Perform other duties as assigned.

Requirements

  • Strong written and verbal communication skills.
  • Ability to juggle multiple tasks in a fast-paced environment.
  • Valid driver's license.
  • Ability to consistently lift 50 pounds.
  • Must be able to stand for long periods of time.
  • Must be able to bend, stoop, squat, reach, and grasp.
  • Ability to perform basic mathematics.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to participate in paid training that may require overnight travel.
  • Ability to obtain USPS Mail Handling Certification.
  • Ability to obtain airport security clearance.
  • Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Total Rewards

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air.
  • Comprehensive well-being programs, including medical, dental, and vision benefits.
  • Generous 401k match program.
  • Quarterly and annual bonus plans.
  • Generous holiday and paid time off.