Customer Service Representative
4 weeks ago
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
Requirements:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Property and Casualty license preferred or able to obtain
- Experiencing managing client relationships preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
Benefits:
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Growth potential/opportunities for advancement within my agency
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