Customer Service Representative
1 day ago
As a Customer Service Representative with Elena Pleshakov - State Farm Agent, you will play a vital role in delivering exceptional customer experiences. This position is ideal for individuals who thrive on providing top-notch service and connecting with people.
Key Responsibilities- Cultivate and Maintain Customer Relationships
- Develop and maintain positive relationships with customers, ensuring timely and responsive communication.
- Actively listen to customer needs and provide personalized solutions.
- Insurance Solutions and Education
- Utilize a customer-centric approach to comprehensively understand client needs and educate them on suitable insurance options.
- Provide clear and concise information about State Farm's array of insurance and financial service products.
- Customer Inquiries and Concerns
- Actively respond to customer inquiries, address concerns, and provide efficient solutions.
- Collaborate with colleagues to resolve complex customer issues.
- Lead Generation and Appointment Scheduling
- Generate leads and schedule appointments to guide customers in selecting the right products and services to meet their unique needs.
- Develop and maintain a strong understanding of State Farm's products and services.
- Competitive Compensation
- Enjoy a competitive salary complemented by a commission/bonus structure.
- Robust Benefits
- Take advantage of robust health benefits and generous paid time off, including vacation and personal/sick days.
- Flexible Working Hours
- Enjoy flexible working hours to accommodate customer needs.
- Opportunities for Growth
- Explore opportunities for career growth and advancement within our agency.
- Customer Service Passion
- Exhibit a genuine passion for delivering exceptional customer service.
- Strong Communication Skills
- Develop and maintain strong communication skills, both written and verbal.
- Customer-Oriented Mindset
- Embody a customer-oriented mindset with meticulous attention to detail.
- Proactive Problem-Solving
- Utilize proactive problem-solving skills to address customer concerns.
- Collaborative Spirit
- Thriving in a team-oriented environment, collaborate with colleagues to achieve shared goals.
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Portland, Oregon, United States Standard TV and Appliance Full time{"h1": "Customer Relations Representative", "p": "At Standard TV and Appliance, we are seeking a highly skilled Customer Relations Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.", "ul": ["Answer...
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