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Assistant General Manager

2 months ago


Richmond, Virginia, United States Veterans Canteen Service Full time
Lead a Team of Professionals at the Veterans Canteen Service

We are seeking a highly motivated and experienced Assistant General Manager to join our team at the Veterans Canteen Service. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our retail stores, cafes, and vending machines across the country.

Key Responsibilities:
  • Promote exceptional customer service and ensure a positive experience for our customers
  • Ensure safe food quality, restaurant cleanliness, and sanitation, as well as in-stock product availability
  • Direct the Patriot Caf, Patriot Retail, and/or Patriot Brew in the VA Medical Center
  • Ensure day-to-day compliance to operational standards
  • Manage inventory control, labor costs, and budgets
  • Develop and implement local promotional programs
  • Supervise assigned personnel and provide guidance and support
  • Report to the General Manager
What We Offer:
  • Competitive benefits package, including health, dental, and vision insurance
  • Child care subsidy program and public transportation benefits
  • Annual cost of living pay increases and vacation and sick leave
  • Company contribution to retirement savings plan
  • Opportunities for professional growth and development
Requirements:
  • Minimum of 2-3 years of direct food/retail management experience
  • Proven track record of building sales, increasing profits, and staff development
  • Prior inventory management, supply cost, and shrinkage controls, as well as P&L management experience
  • Ability to assess business needs and problem-solve
  • Hands-on leadership with a strong focus on service and hospitality
  • Proficient computer skills using Microsoft applications
  • Experience with POS systems and ServSafe certification
  • Associate degree preferred, but not required, in Business, Hospitality, or Management

Please note that participation in the seasonal influenza and COVID-19 vaccination programs is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the COVID-19 vaccination and annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.