Airport Operations Director

6 days ago


Newark, New Jersey, United States The Port Authority of NY & NJ Full time
About the Role

We are seeking a highly experienced and skilled Airport Maintenance Manager to join our team at The Port Authority of NY & NJ. As a key member of our organization, you will be responsible for providing leadership and management of all aspects of the Airport Maintenance Units.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and oversight to a team of approximately 200 staff members, including represented field maintenance, supervisory, management, and clerical employees.
  • Resource Management: Manage all available resources to ensure Port Authority assets and infrastructure remain operational and safe for the traveling public, airport tenants, and Port Authority staff.
  • Compliance and Regulatory Affairs: Ensure compliance with all regulatory requirements that govern operation of the Port Authority's infrastructure and assets, including FAA, NJDEP, EPA, NEC, NFPA, OSHA, and applicable Building codes.
  • Emergency Response Planning: Develop and manage the execution of the Airport Maintenance snow emergency response plan.
  • Maintenance Operations: Manage all Maintenance activities related to emergency response, including response to snow and other weather emergencies.
  • Operational Preparedness and Response: Participate in and manage the coordinated planning, implementation, and supervision of operational preparedness and response efforts for airport emergencies and other irregular operations.
  • Contract Management: Support, review, and provide input on contract documents associated with the airport's Capital, Redevelopment, Sustainability, Agency Major Maintenance, and Tenant Alteration Application programs.
  • Customer Service: Coordinate maintenance services with all PA Units, the public, and airport tenants with an emphasis on the customer experience.
  • Performance Management: Monitor and evaluate the performance of subordinate staff and Unit service contractors responsible for providing maintenance services support.
  • Budgeting and Financial Management: Develop and manage a comprehensive annual maintenance operating budget, ensuring expenditures are aligned with approved funding and departmental priorities.
  • Contract Administration: Ensure compliance of established contract management procedures by subordinate staff, managing division's administrative activities such as budget preparation, authorization of overtime and expenditures, preparation of all documents related to board authorization and contract administration.
  • Maintenance Labor Agreements: Administer Maintenance labor agreements and participate in Maintenance grievance and disciplinary hearings and other related activities.
  • Engineering Studies and Recommendations: Review and implement acceptable recommendations resulting from Engineering studies or other support PA departments (or their outside consultants) to ensure that proper operations and maintenance considerations are incorporated into daily maintenance practices or construction documents.
  • PM Roster Transition: Provide oversight and management of the transition of EWR's PM roster from legacy Maximo to final environment in accordance with Departmental and Agency goals.
  • Facility Inspections: Periodically inspect and evaluate the physical condition of facility properties, including tenant spaces, leveraging staff or contracted services as required.
  • Maintenance Management Program: Continuously review the status and effectiveness of the maintenance management program, assessing overall performance, and initiating corrective action or other changes as necessary.
  • Administrative Policies and Procedures: Ensure effective and proper compliance with PA administrative policies and procedures.
Minimum Qualifications
  • Bachelor's Degree: Bachelor's degree in engineering, architecture, aviation administration, or airport management from an accredited college or university.
  • Management Experience: Demonstrated experience managing day-to-day airport, transportation, or logistical planning operations.
  • Workforce Management: Three (3) years' experience managing a diverse workforce that can include union/management/consultant staff, etc., where you have been responsible for their development and addressing disciplinary actions.
  • Financial Management: Experience preparing and analyzing financial data or utilizing other management reporting tools.
  • Regulatory Knowledge: Knowledge of FAA, OSHA, or applicable state or federal regulations related to maintenance of airport infrastructure.
  • Negotiation and Conflict Resolution: Experience in negotiation and conflict resolution related to labor agreements or disciplinary procedures.
  • Technical Skills: Noted proficiency with Microsoft Word, Excel, Peoplesoft, Outlook, MS List, and SAP.
  • Availability: Available to respond to airport emergencies on a 24-hour/7-day-a-week basis.
  • Driver's License: Valid driver's license.
  • Communication Skills: Must possess strong communication skills, with demonstrated ability to effectively convey complicated information to all levels of Port Authority staff as well as external business partners.
Desired Qualifications
  • Supervisory Experience: Demonstrated experience supervising management field and unionized staff.
  • Airport Operations Experience: Experience having led a workforce in supporting airport facility operations.
  • Port Authority Knowledge: Knowledge of Port Authority operating policies and procedures, including those related to administration, budget, human resources, labor agreements, maintenance procedures, business planning, contract administration, and the authorization process.
  • Intense Environment: Ability to work effectively in an intense aeronautical and commercial environment with minimal guidance.
  • Contract Authorization: Thorough knowledge and experience in contract authorization procedures.
  • Computerized Maintenance Management Systems: Knowledge of Computerized Maintenance Management Systems and their application at PA Facilities, particularly Aviation Facilities.
  • Airport Maintenance Operations: Knowledge of airport or facility maintenance operations with noted experience in any of the following trades:
  • Mechanical - familiarity with HVAC, plumbing, fueling, and fire protection life safety systems.
  • Structural - familiarity with paving, structural integrity, snow removal, etc.
  • Electrical - experience with high tension, large power loads, and comm systems.
  • Environmental - familiarity with state regulations, storm water, air emissions, and spill response.
  • Customer Service: Demonstrated experience identifying, understanding, and integrating customer service needs into day-to-day decision making.
  • Communication Skills: Demonstrated excellent written and oral communication skills, including experience interacting with senior/executive leadership within and outside the Port Authority.
  • Interpersonal Skills: Demonstrated superior interpersonal skills, with an ability to foster good teamwork and cooperation with other Port Authority staff and operating units, tenants, contractors, passengers, and the public.


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