Operations Director North America

1 week ago


Newark, New Jersey, United States Metagenics Full time
Operations Director

We are seeking a seasoned Operations Director to oversee our North American operations, driving growth and excellence in the region.

This key role will be responsible for managing multiple airport operations, establishing new ones, and leading our success in the region.

About Us

We are a global leader in Ground Support Equipment (GSE), revolutionizing the aviation industry with integrated solutions.

Our team of 1,700 employees is dedicated to making us a trusted partner worldwide, and we are rapidly expanding our presence in the North American market.

Key Responsibilities
  • Operations Management
    • Oversee multi-site operations, ensuring safety, maintaining standards, and overseeing maintenance
    • Align operations with our strategy, enhance efficiency, and drive cost reductions
    • Build an empowered and accountable organization
    • Develop agile, self-steering teams with open communication
  • Safety Leadership
    • Establish and maintain a zero-harm safety culture at new and existing sites
    • Ensure daily safety for all team members and stakeholders
  • Customer Relations
    • Maintain positive relationships with customers, exceed expectations, and ensure adherence to Service Level Agreements
    • Facilitate communication and support new operation start-ups
    • Manage P&L for sites and workshops
    • Implement efficiency improvements and cost-saving initiatives
  • Strategic Implementation
    • Support and execute our Americas Strategy in line with our overall strategy
Requirements
  • Exceptional leadership skills, capable of inspiring and guiding teams to success
  • Hands-on, driven entrepreneur with a strategic long-term vision
  • Highly self-steering, capable of managing responsibilities independently
  • Solutions-oriented with an open mind for new ideas and approaches
  • Excellent communication skills with the ability to build strong partnerships with various stakeholders
  • Fluent in English (verbal and written); Spanish proficiency is a plus
  • Strong technical background or a keen interest in developing technical expertise
  • Working knowledge of the aviation and Ground Support Equipment (GSE) industry is a definite plus
  • Skilled in planning and implementing operational projects efficiently
Why Work with Us

We offer a dynamic environment where you can develop personally and professionally, and we are committed to sustainability.

Our passionate team is dedicated to setting new standards in aviation while achieving excellence.



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