Customer Service Director

5 days ago


Spokane, Washington, United States The Davenport Grand Hotel Full time
Key Responsibilities

The successful candidate will be responsible for overseeing front desk operations, managing human resources functions, and providing exceptional guest experiences.

This includes:

  • Recruiting, selecting, orienting, training, coaching, and performing regular performance reviews of front desk agents
  • Managing cash handling and ensuring accuracy and efficiency in all financial transactions
  • Collaborating with other departments to create a seamless guest experience


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