Customer Service Associate
24 hours ago
Company Overview
Dominos Franchise is a fast-paced and dynamic company that values customer satisfaction above all else. As a Customer Service Representative, you will be the face of our brand, interacting with customers on a daily basis to provide exceptional service.
Salary
We offer a competitive salary of $9.25 per hour, with opportunities for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in increments of $0.25 up to a maximum of $10.25 per hour before being eligible for a management position.
Job Description
As a Customer Service Representative at Domino's, your primary responsibility will be to ensure that every customer interaction is positive and memorable. This includes answering product and service questions, advertising and promoting our brand, and resolving any issues that may arise during a customer's visit.
Key Responsibilities:
- Customer Interaction - Provide exceptional customer service, responding promptly and professionally to customer inquiries and concerns.
- Product Knowledge - Stay up-to-date on our menu offerings, promotions, and services to effectively answer customer questions and make recommendations.
- Problem Resolution - Effectively resolve customer complaints and issues in a timely and professional manner.
- Traffic Management - Manage customer traffic flow to minimize wait times and ensure a smooth experience.
- Sales and Promotions - Participate in sales and promotional activities to drive revenue growth and increase customer engagement.
Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You must also be able to multitask, prioritize tasks, and maintain attention to detail.
Benefits
We offer a range of benefits to support your physical and mental well-being, including access to employee discounts, paid time off, and opportunities for career advancement.
Additional Information
All information provided will be kept confidential according to EEO guidelines.
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