Customer Service Associate

5 days ago


Spokane, Washington, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. This role is responsible for providing exceptional customer service, receiving and preparing orders, and safely delivering products to our customers.

As a Customer Service Associate, you will be the face of our company, interacting with customers in person and over the phone. You will be responsible for determining customer needs, presenting appropriate products and services, and processing sales transactions accurately and consistently with policies and procedures.

This is an exciting opportunity to join a dynamic team and grow your career in a fast-paced retail environment. If you have excellent communication skills, a passion for customer service, and a strong work ethic, we encourage you to apply for this role.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Receive and prepare orders, ensuring accurate and efficient processing
  • Safely deliver products to customers, adhering to company policies and procedures
  • Process sales transactions accurately and consistently, maintaining high levels of accuracy and attention to detail
Requirements
  • High school diploma or equivalent required
  • Minimum 1 year of experience in customer service, retail, or sales
  • Valid driver's license required
  • Able to lift up to 50 pounds frequently and up to 70 pounds occasionally
Benefits

We offer a competitive salary range of $18.08-$23.08 per hour, depending on experience and qualifications. In addition to a competitive salary, we provide a comprehensive benefits package, including health insurance, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more.



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