Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused Community Associate to join our team at IWG PLC. As a key member of our center, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Job Summary: The successful candidate will work closely with customers across various industries, creating and maintaining a thriving community within our center. You will provide administrative and support services, allowing customers to focus on running their business.
Responsibilities:
- Manage multiple tasks efficiently while delivering outstanding customer service.
- Build strong professional relationships and empathize with customers' needs.
- Take ownership of problems and find effective solutions.
- Adapt to fast-changing situations with a positive attitude.
- Utilize MS Office and basic IT equipment confidently.
Requirements:
- 1+ years of customer service experience.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
- Legally eligible to work in the United States and at least 18 years old.
What We Offer:
- Competitive total compensation package ($17.62/hour).
- Work-life balance (no standard nights/weekends).
- Generous paid time off plans (sick and vacation).
- 11 Paid Company Holidays per calendar year.
- 401K Program with company match.
- Comprehensive health care for full-time team members.
- Quarterly bonus plan program.
- Bright and inspiring work environment.
- Training and development opportunities.
- Professional workplace community (business casual attire required).
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