Customer Service Representative

5 days ago


Spokane, Washington, United States IWG PLC Full time
About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at IWG PLC. As a key member of our center, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Job Summary: The successful candidate will work closely with customers across various industries, creating and maintaining a thriving community within our center. You will provide administrative and support services, allowing customers to focus on running their business.

Responsibilities:

  • Manage multiple tasks efficiently while delivering outstanding customer service.
  • Build strong professional relationships and empathize with customers' needs.
  • Take ownership of problems and find effective solutions.
  • Adapt to fast-changing situations with a positive attitude.
  • Utilize MS Office and basic IT equipment confidently.

Requirements:

  • 1+ years of customer service experience.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.
  • Legally eligible to work in the United States and at least 18 years old.

What We Offer:

  • Competitive total compensation package ($17.62/hour).
  • Work-life balance (no standard nights/weekends).
  • Generous paid time off plans (sick and vacation).
  • 11 Paid Company Holidays per calendar year.
  • 401K Program with company match.
  • Comprehensive health care for full-time team members.
  • Quarterly bonus plan program.
  • Bright and inspiring work environment.
  • Training and development opportunities.
  • Professional workplace community (business casual attire required).


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