Customer Service Ambassador

6 days ago


Spokane, Washington, United States Waymaker Elite Full time
Job Overview

At Waymaker Elite, we foster a culture of innovation and customer-centricity. As a Customer Service Representative, you will play a pivotal role in driving sales and marketing efforts, working closely with other departments to deliver exceptional customer experiences.

Key Responsibilities:

  • Develop and execute sales strategies to generate awareness and drive sales among the local consumer base
  • Provide top-notch customer service by leveraging knowledge of client devices and technologies acquired through training
  • Align sales decisions with customer needs by actively listening to their concerns and matching them with suitable client solutions
  • Stay abreast of local market trends to adapt sales and marketing strategies to consumer preferences
  • Collaborate with management and other Customer Service Representatives to achieve client sales goals and enhance customer retention

Requirements:

  • High School Diploma or equivalent certification
  • Previous experience in customer service, marketing, retail, sales, or business is preferred
  • Excellent communication skills to facilitate effective sales interactions
  • Desire to deliver exceptional customer experiences by providing relevant information on client devices
  • Strong time management skills to ensure timely completion of tasks
  • Ability to absorb and implement training on client services, devices, promotions, sales, customer engagement, and marketing


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