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Business Operations Manager
2 months ago
We are seeking a highly experienced and skilled Business Operations Manager to join our team at Medly Pharmacy. As a key member of our leadership team, you will be responsible for driving business growth and improving operational efficiency across our retail locations.
Key Responsibilities- Team Management: Lead a high-performing team of retail operations professionals, providing guidance and support to ensure excellent customer service and operational excellence.
- Strategic Partnership: Collaborate closely with our headquarters team to develop and implement business strategies, ensuring alignment with our company goals and objectives.
- P&L Ownership: Manage the budget and financial performance of our retail locations, identifying opportunities to drive revenue growth and improve profitability.
- Continuous Improvement: Develop and implement process improvements to enhance operational efficiency, customer satisfaction, and employee engagement.
- 10+ years of experience in a similar role, with a proven track record of driving business growth and improving operational efficiency.
- 5+ years of management experience, with a strong background in team management, leadership, and development.
- Undergraduate degree required; MBA or Master's in Healthcare Management preferred.
- Extensive experience in P&L ownership, with a strong understanding of financial management and analysis.
- Superior analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to lead cross-functional teams and build strong relationships with stakeholders.
Medly Pharmacy is a patient-first digital pharmacy that delivers free, same-day prescription medication to patients throughout the nation. We are committed to elevating the healthcare journey for all patients, regardless of income, lifestyle, or diagnosis.
