Resident Services Representative Trainee
3 weeks ago
Job Title: Resident Services Representative Trainee
Job Summary: We are seeking a highly motivated and detail-oriented Resident Services Representative Trainee to join our team at Hendersen-Webb Inc. As a key member of our customer service team, you will be responsible for addressing resident inquiries, resolving issues, and providing exceptional support to our community.
Key Responsibilities:
- Provide timely and effective responses to resident inquiries via phone, email, and in-person
- Resolve resident issues and concerns in a professional and courteous manner
- Maintain accurate and up-to-date records of resident interactions and issues
- Collaborate with other departments to ensure seamless communication and resolution of resident issues
- Participate in ongoing training and professional development to enhance skills and knowledge
Requirements:
- High school diploma or equivalent required
- 2 years of customer service experience preferred
- Basic computer skills and proficiency in Microsoft Office
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
- A competitive salary and benefits package
- The chance to make a positive impact on our community
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