Customer Service Representative
9 hours ago
As a Customer Service Representative at Broadmead, you will be the first point of contact for residents, staff, and visitors. Your primary responsibility will be to provide exceptional customer service, answering general questions and providing information on a wide range of topics. You will also be responsible for dispensing packages, shipping UPS packages, and maintaining the calendar for reservations of Holly House guest rooms. Additionally, you will oversee the log book maintained at the Reception Desk for the reservation of all public spaces for activities, meetings, programs, events, and special functions.
Key Responsibilities
1. Provide exceptional customer service to residents, staff, and visitors.
2. Answer general questions and provide information on a wide range of topics.
3. Dispense packages and ship UPS packages.
4. Maintain the calendar for reservations of Holly House guest rooms.
5. Oversee the log book maintained at the Reception Desk.
Benefits
As a valued member of the Broadmead team, you will enjoy a comprehensive benefit package, including paid time off, a benefit plan package for team members working 30+ hours per week, and a salary range of $16.50- $24.60 per hour. You will also have access to a variety of wellness programs, including HOPE - Healing and Overcoming Peace and Equity workshops, and monthly incentives to help you live a healthy lifestyle.
Requirements
To be successful in this role, you will need to be professional in appearance and behavior, with excellent communication and interpersonal skills. You will also need to be able to handle a high volume of phone calls and maintain a professional appearance of the switchboard area at all times.
Why Choose Broadmead?
Broadmead is a dynamic and supportive work environment that values its employees and offers opportunities for growth and development. We are committed to providing exceptional customer service and creating a positive experience for our residents, staff, and visitors. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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