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Account Manager

4 weeks ago

San Francisco, California, United States Descript Full time

We're looking for a passionate and driven Account Manager to help build the foundation for our future larger team. As our first dedicated Account Manager, you will play a key role in supporting and advising our top customers while sharing key learnings to our leadership teams.

Key Responsibilities:

  • Actively work to maintain strong relationships with Descript's existing Enterprise customers and expanding their usage.
  • Identify and create expansion opportunities to increase Descript adoption to other teams, departments, business units.
  • Drive executive level relationships with our Enterprise customers.
  • Held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process.

Requirements:

  • Strong ability to identify and understand a customer's pain points and business goals and develop solutions.
  • Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise size organizations.
  • Ability to create executive level relationships in marquee customer base.
  • Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI.

The range for total on target earnings (including base salary and on target incentive pay) for this role is $138,000 - $240,000/year. Equity is accounted for separately. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.