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Customer Service Ambassador

2 months ago

San Diego, California, United States Legends Hospitality Full time
Job Summary

The Premium Service Rep is a key member of the Legends Hospitality team, responsible for delivering exceptional service to Club Seat Owners and Personal Seat License (PSL) accounts.

Key Responsibilities
  • Provide professional, customer-focused service to ensure a superior experience for Club Seat Owners and PSL accounts.
  • Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Stay organized and manage multiple priorities to ensure seamless service delivery.
  • Collaborate with internal teams to resolve issues and improve service quality.
Requirements
  • Excellent customer service skills and a professional demeanor.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
  • Knowledge of Salesforce, Hospitality, Retail, and Security principles.