Endpoint Solutions Engineer

2 days ago


Chicago, Illinois, United States Saxon Global Full time
Job Summary

We are seeking an experienced Endpoint Solutions Engineer to join our team at Saxon Global. The successful candidate will provide technical expertise in hardware and AV solutions to strengthen the reliability, efficiency, and performance of our enterprise.

Key Responsibilities
  • Gather business and technical requirements for hardware solutions in the hardware and AV space, including MTR Kits, Conference Room Camera, Audio Equipment, laptops, desktops, displays, mobile devices, printers, and peripherals.
  • Work with the AV Operations team to support existing implementations and partner on evaluations of new technology.
  • Set and maintain standards of AV Equipment for various conference room sizes and configurations.
  • Make decisions around hardware configurations, computer images, systems specifications.
  • Coordinate and lead in the design, testing, evaluation, implementation, and support for multiple complex platforms of large size and complexity (hardware, operating systems, software, systems tools, and IT processes).
  • Evaluate business requirements and recommend hardware that will enhance availability, reliability, scalability, and security, while consistently driving down total cost of ownership.
  • Diagnose and troubleshoot hardware deployments (Bios/firmware/drivers).
  • Design and document enterprise standards and procedures.
  • Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models.
  • Provide technical support, as needed, to the enterprise.
  • Create detailed documentation for all engineering solutions.
  • Maintain the lifecycle of hardware across large enterprise with over 100k devices.
  • Manage existing and new vendor relationships for hardware partners in the AV and hardware industry.
Requirements
  • 3 years of progressively responsible work experience specifically in Enterprise Endpoint Engineering, Hardware Engineering, and/or AV Solutions.
  • 3+ years of experience with integrating multiple complex solutions into one standard enterprise solution.
  • Working knowledge of Teams Admin Center, Teams Room Pro Management Portal, VMWare Workspace ONE, Endpoint Configuration Manager (SCCM), TPM, BIOS/UEFI, Active Directory, and Group Policy.
  • Excellent communication and teamwork skills.
  • Demonstrated success in managing complex technical projects that require innovative solutions.
  • Demonstrated success in delivering results on complex technical challenges including strong investigative and problem-solving skills.
Preferred Qualifications
  • Barco XMS Cloud Management Platform.
  • Poly Lens Cloud.
  • Crestron XIO Cloud.
  • Sharepoint design.
  • Standardized PC benchmarking and comparative analysis.
  • PowerShell scripting.
  • HP Client Management Tools (HPIA/CMSL/MIK).
  • Dell Command Suite.
  • WebJet Admin Portal.
  • O/S migrations.
  • SCCM to Workspace ONE migration.
  • SysTrack analysis and reporting.
  • Airline industry experience.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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