Family Support Specialist

2 weeks ago

Fort Worth, Texas, United States Cook Children's Health Care System Full time
Job Summary

Cook Children's Health Care System is seeking a highly skilled Family Advocate to join our team. As a Family Advocate, you will provide support and resources to families for issues that extend beyond their clinical needs. You will build individual and family capacity by increasing health knowledge and self-sufficiency.

Key Responsibilities
  • Respond to the social and emotional needs of our families, providing guidance and support while navigating them through the health care system and community to achieve the best health outcomes.
  • Serve as both an advocate and liaison between the patient/family, health care team, and community partners.
  • Function in collaboration with the treatment team within the Cook Children's Neighborhood Clinics.
Requirements
  • High School diploma or equivalent required with 3 years experience working in health care or working with vulnerable populations.
  • Bachelors degree in social work strongly preferred but not required.
  • Bilingual in Spanish and English strongly preferred.
  • Strong verbal and written communication skills.
  • Strong customer service, phone, and computer skills.
  • Familiarity with basic medical terminology.
  • Highly organized with the ability to prioritize and demonstrate problem solving skills.
  • Ability to work autonomously with minimal supervision.
About Cook Children's

Cook Children's is a not-for-profit organization comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child.

We see what you're going through and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

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