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Clinical Oversight Manager

2 months ago

Morrisville, Pennsylvania, United States ABHS Full time
Job Overview

Position Title: Intake & Assessment Supervisor

Company: ABHS

Purpose of the Role:

The Intake and Assessment Supervisor is responsible for overseeing both clinical and administrative functions of licensed Intake and Assessment Clinicians. This role includes a variety of responsibilities aimed at ensuring high-quality care and effective team management.

Key Responsibilities:
  1. Supervision of Clinical Staff:
  • Conduct and document individual and group supervision sessions.
  • Lead weekly clinical discussions to enhance team performance.
  • Provide coaching and training for therapists, including performance evaluations and case reviews.
  • Manage clinician schedules and service referrals.
  1. Client Care:
  • Conduct 2-4 psychotherapy sessions or intake assessments weekly.
  • Offer emergency support for Intake Clinicians as needed.
  1. Administrative Duties:
  • Fulfill on-call responsibilities as required.
  • Oversee the onboarding and training of new Intake and Assessment Clinicians.
  • Review and approve clinical documentation within specified timeframes.
  • Facilitate training programs for clinicians.
  1. Leadership and Management:
  • Uphold the mission and values of ABHS while guiding team members towards achieving organizational goals.
  • Enforce quality standards and provide constructive feedback to enhance team performance.
  • Address and resolve conflicts or complaints from staff and clients.
  • Analyze processes to develop more efficient strategies.
  • Generate performance reports for management review.
  • Create a positive and motivating work environment.
  • Communicate effectively with team members regarding performance metrics.
  • Identify training needs and provide necessary coaching.
  • Organize team-building activities.

Essential Qualifications:

  • Master's Degree and full licensure in the relevant state.
  • Supervisor credential required at the time of hire or within one year.
  • Minimum of 1 year of supervisory experience in a mental health treatment setting.

Key Competencies:

  • Expertise in clinical supervision and management.
  • Proficient in clinical documentation and charting.
  • Ability to manage crises and intervene in suicidal situations.
  • Experience with evidence-based practices.
  • Familiarity with telehealth services and HIPAA-compliant platforms.

Core Skills:

  • Comprehensive knowledge of TMS and Spravato.
  • Strong command of English language, including grammar and spelling.
  • Proficient in relevant software applications.
  • Experience with Electronic Health Record systems.
  • Basic computer skills, including proficiency in Outlook and Excel.
  • Professional demeanor in communication and customer service.
  • Understanding of HIPAA regulations.