Customer Service Supervisor

4 weeks ago


Durham, North Carolina, United States Burlington Full time
Customer Service Lead at Burlington

Burlington is seeking a skilled Customer Service Lead to join our team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service
  • Assist management team in communicating promotions and company updates
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for customer service representatives

About Burlington:

Burlington is a leading retailer of clothing, shoes, and accessories. We are committed to providing our customers with a unique shopping experience and exceptional customer service.



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