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Property Field Inspection Claim Specialist

1 month ago

Vancouver, Washington, United States State Farm Full time
Overview:

At State Farm, we're committed to being good neighbors and helping people. As a Property Field Inspection Claim Specialist, you'll play a crucial role in this mission. You'll be responsible for handling accidental and weather-related claims for homeowners, commercial properties, and large losses. Your expertise will help our customers navigate the claims process and provide them with Remarkable service.


Responsibilities:
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Requirements:
  • Bachelor's degree in a related field is preferred or equivalent work experience.
  • Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
  • Strong knowledge of property insurance policies, coverage, and claim handling practices.
  • Demonstrated knowledge of both residential and commercial building construction.
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
  • Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus.
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements.
  • Detail-oriented with strong organizational and analytical skills.
  • Proficient in using claims management software and other relevant tools.
  • Familiarity with local regulations and compliance requirements in your assigned territory.

Physical Requirements:

Physical agility to allow for:
frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
A valid driver's license is required

Preferred Skills:
Experience in handling complex or high-value claims
Construction background
Water mitigation inspection
Xactimate, XactContents

Additional Details:
Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
Visit State Farm Careers for more information on our benefits, locations, and the hiring process