Medical Front Office Specialist
4 days ago
We are currently seeking a skilled Medical Assistant / Front Desk professional to join our team in Tacoma, WA. This role offers an exciting opportunity for individuals who are committed to delivering exceptional patient care and are eager to make a positive impact.
Job DescriptionThe Medical Assistant / Front Desk will play a critical role in our team's success, working closely with patients, healthcare professionals, and other stakeholders to ensure seamless delivery of services. Key responsibilities include:Responding promptly to patient inquiries, resolving issues efficiently, and maintaining a warm and welcoming atmosphere.
Managing front desk operations, including patient registration, scheduling appointments, and handling billing inquiries.
Supporting clinical staff by preparing patients for exams, collecting vital signs, and ensuring that necessary documentation is completed accurately and on time.
Maintaining accurate and up-to-date records, both manual and electronic, in accordance with established protocols.
Collaborating with colleagues to ensure effective communication and problem-solving.
Skills and Qualifications- High School diploma or equivalent required; degree preferred.
- Previous experience in medical administration or a related field is essential.
- Strong communication and interpersonal skills, with the ability to build rapport with patients, staff, and external stakeholders.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Able to maintain confidentiality and handle sensitive information with discretion.
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