IT Support Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Legends. As a key member of our technical operations team, you will be responsible for providing top-notch support for our point-of-sale systems, ensuring seamless operations during events and maintaining a high level of customer satisfaction.
Key Responsibilities- Provide level 1 & 2 support for all point-of-sale system problems and escalate when necessary
- Initiate and implement improvements to areas of responsibility
- Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events
- Replace defective hardware before, during, and after events
- Diagnose software, firmware, and hardware errors and breakage
- Knowledge in CAT5/6 crimping in different cable configurations
- Experience with Active Directory
- Experience with POS, preferably Oracle Micros POS
- Minimum of an Associate's degree
- Solid analytical and problem-solving skills
- Proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
- Strong verbal and written communication skills
- Ability to adapt to environment changes immediately
- Working knowledge of Microsoft applications
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs
Legends is an Equal Opportunity employer. We offer a dynamic and fast-paced work environment, opportunities for professional growth and development, and a competitive compensation package.
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IT Support Specialist
2 weeks ago
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