Medical Office Service Representative

2 weeks ago


Alexandria, Virginia, United States National Spine & Pain Centers Full time

Reports To:
Center Manager

Shift Schedule :
Monday-Friday | Days, 7am - 5pm (varies)

Job Category :
Administrative

Job Status:
Non-Exempt


For over three decades, National Spine & Pain Centers has been at the forefront of alleviating chronic and acute pain through innovative, minimally invasive techniques.

With a vast network of over 120 locations and a dedicated team of 750 healthcare professionals, we facilitate nearly a million patient visits annually, making NSPC the trusted name for pain relief services.

We invite you to become a part of our compassionate team of medical experts. We also encourage military veterans to apply.

What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Comprehensive health, vision, and dental benefits
Employer funded long-term disability coverage
Pet wellness benefits, legal assistance, and identity protection
Mental health resources and various wellness opportunities through our Employee Assistance Program
Discounts on popular brands, travel, tickets, dining, and more through Tickets at Work

What you will do:
Execute patient check-in and check-out processes, including entering demographic and insurance details into an EMR system, and collecting any outstanding copays or balances.
Collaborate with patients, insurance providers, and healthcare professionals to maintain accurate demographic information and secure necessary authorizations.
Prepare patient charts for upcoming appointments and efficiently process medical records requests.

Requirements:

We require the following:
High school diploma or equivalent (GED).
A minimum of one (1) year of administrative experience in a medical office, preferably within a specialty practice.
Proficiency with Electronic Medical Records (EMR) systems is essential.
Experience in Pain Management, Regenerative Medicine, or Orthopedics is highly preferred.

Must be authorized to work in the United States without requiring work authorization sponsorship from our company now or in the future.

Successful candidates will undergo a thorough background check, including driving, criminal, employment references, education verification, and social security.
National Spine & Pain Centers is an Equal Opportunity employer.

Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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