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Hospitality Service Representative

2 months ago


Alexandria, Virginia, United States Virginia Linen Service Inc Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers in the hospitality industry.

Key Responsibilities
  • Act as a liaison between our company and assigned customers to ensure clear and consistent communication.
  • Monitor products and services provided by our company to ensure customer satisfaction.
  • Identify opportunities for improvement and implement service programs to enhance customer experience.
  • Manage customer relationships and build lasting partnerships based on trust and exceptional service.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and excellent driving record.
  • Ability to lift, push, and pull up to 50 pounds.
What We Offer
  • Excellent group benefits package, including medical, dental, short-term disability, vision, life insurance, and 401(k) with generous company match.
  • Company car and mobile phone.
  • Paid vacation.
About Us

Virginia Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, healthcare, and small business industries. We are committed to resource conservation and social responsibility, and we strive to provide exceptional service to our customers while reducing our impact on the environment.

We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.